Shipping policy
Last updated: October 9, 2026
Processing & Dispatch
All orders are processed and prepared for shipment within 3 business days of purchase. Once your order has shipped, a tracking number will be sent to the email address provided at checkout within the same 3-business-day window.
Packaging & Delivery
Each artwork is carefully packaged to help ensure it arrives safely. Shipping times vary depending on the destination, carrier, and shipping method selected at checkout. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
International Shipping & Customs
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the artwork price or shipping cost unless otherwise stated.
Damaged, Lost, or Delayed Shipments
If your artwork arrives damaged, your package appears to be lost, or you experience an issue with delivery, please contact us with your order number and any relevant photos or details. We will work with you to resolve the issue on a case-by-case basis.
Once an order has been handed over to the shipping carrier, delivery timelines are outside our direct control. Tracking information will be provided so you can monitor your shipment.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate at checkout. MISSFITZ STUDIO is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer. If you notice an error, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.
Thank you for supporting independent art and MISSFITZ STUDIO.